Sir, I have purchased Hitachi WINDOW AC 1.5 tonnes (MODEL-RAT318HRD) on 10th April from CROMA Pacific Mall Plot No. 1, Dr. Burman Marg, Site IV Sahibabad Industrial Area. it worked properly only for some days. then there have frequent problem for poor cooling. i have filled so many complaints in the customer care. The technician does not know any reason or anything technically they simply clean and go. At last I have filled the complaints on 4-4 The room doesn't get cooled, and the AC is not functioning COMPLAINTS NO 120400913.. I have to call customer care a lot number of times. After repeated complaints too no response from the officials. The technician was come and told the problem in gas leakage from compressor . compressor send to Fusion services at B-44 ground florr, sector - 64 noida but there is no response till now. I strongly recommend that the piece may be exchanged as soon as possible. Otherwise i may have to go to consumer forum and file a case regarding the defective piece being shipped to the customer.
With Regards
Surat
9210207902
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