Hitachi Quadracool AC
Bad customer care

Bought Hitachi AC. Compressor doesnt work. Launched complaint, no action for last 4 days.

Called Customer Care (This is the most Hilarious Part)

Me: Hi, I want to know the status of my complaint # XXXXXXXXXX

Sales Person: I will not tell

Me: What?

Sales Person: The status

Me: Why?

Sales Person: I dont feel like.

Me: why dont you give the phone to your senior.

Sales Person: Hangs the phone

I call again

Me: May I know your name

Sales Person: Neeraj

Me: What are you here for?

Sales Person: Masti Marne ke liye (" Just For Fun" - In Hindi)

Me: I can complaint to your senior.

Sales Person: Go ahead, I dont care. Hangs the phone.

This is the kind of service HITACHI gives to its customers. And they charge premium for it, and we fools pay for it.