Dear Team,
I anant tiwari ordered a videocon mobile model no V1655 Emi no is 910041250206433 from Home shop 18 By watching their Advertisement in television. they have delivered a mobile this device on 5 march and my customer reference number is 902438143. after few days over i found problem in this device when i complaint in this regards, concern customer care executive told me to go in service center referred by them itself. when i visited to service center which is situated to WZ-199, G block, hari nagar, jail road contact number is 9818369642 (KIMI) and concern service center name is "SINGH SONS COMMUNICATION". dear team when i visited there they told me that it has been damaged by liquid. i told him i didn't do anything with this device, this may be due to some technical problem. they told me OK, we will check it and revert you back accordingly, when i visited again they hand over me a Bill which states that i need to pay 950 bucks for it. i told them i came here for problem finding as this device is in warranty period. i will replace it but they forced me to pay 950 Rs. when i completely denied to pay. they kept my device and given us a bill in which they forced me to sign anyhow i signed that paper to escape that violence situation. dear team it is highly requested to you and concern company to take some corrective action on it and do the needful accordingly. i felt highly cheated By concern Company, Third Party Seller (HOME SHOP 18) And service center (Singh son Communication). it was purely a case of financial harassment done of all these. Please take some corrective action to do the needful.
Regards
Anant Tiwari
Home shop Customer Reference number - 902438143
Contact no- 8948237776, 8527849179
mail id - [email protected]
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