I have ordered kaiserhoff 12pcs jumbo cookware set on 09/07 in Home shop18, order no;914112663and suborder no45216181.I have received the item on 11/07, paid full amount. In the package I have found one fully broken 2.1 liter saucepan glass lid and also one missing knife set. In the knife set package only knife stand was there but all the 4 pieces of.knife and one piece of scissor were missing. I have complained the matter to Home Shop18 through E-Mail and also by phone. But no response from Home Shop18.The Request No;73031923.
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