I Amit Khera resident of Delhi Shahdra buy Your Samsung Fridge on last Few Months. Due to some machinery problem the Fridge does not work and we face many problems. I write complaint on 2.11.2009 on customer care whose complaint no is 8412389687. till 13.11.2009 no action is to be taken for my complaint. on 13.11.2009 the customer care said me that they replace the fridge. But now today is 17.11.2009 there is no action is to be taken against my compalint this cause a many problem to me. I don't want my fridge to be repaired i want only to replace the fridge.
And one more thing Your customer care executives doesn't give senior executive contact no so that i can solve my problem with him.
I only inform you that by this you give lot of trouble to the customers.
I AM TOTALLY UNSATISFIED WITH SAMSUNG AND WILL NEVER BUY OR RECOMMEND A SAMSUNG PRODUCT. When we go to pick out another refrigerator I will not get a Samsung. I don't like how we were talked to by some of the people that represent Samsung.
Now tomorrow morning i am going personaly to consumer court to complaint about your Samsung Refrigerator and about your bad services which give to your customers.
I am ver much fed up of all these problems so i only inform you.
Amit Khera
Complaint No: 8412389687
150, Old Tezab Mill
Bhola Nath Nagar,
Shahdra
Delhi 32.
Mob No: 9953321009
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