Dear Sir,
My phone is 98226 61248 of IDEA prepaid services.(NOKIA MODEL) and I have been using the same for last 5-6 years.
It has been disconnected since15 Jan.
As per their request I had filled up the KYC form and submited the same at their Paud road office in the month of December.
After disconnection I contacted them on Monday 16 Jan and was told that the documents were not complete and I should resubmitt the documents again.
Accordingly I resubmitted the documents At their Bhandarkar Road Head Office
After Srutiny of documents I was assuered that they are in order and your phone would be started immediately withinn 2-4 hours.
Then i have been contacting their customer care department regularly and I have been told repetedly that I should resubmitt the documents again! (They are not telling me the the reason for incomplete documentation)
In the above case I am now helpless as nobody is giving me proper reply.
What should I do to get the phone restarted.and what happens to mental torture and business loss I have suffered?
Regards
Rajiv Natu
0 comments