I purchased a 7 Kg DIRECT DRIVE washing machine no 62830303 on 11 jul. My customer ID at IFB is 2898447.The first complaint no is 7158449.I lodged a complaint with 24 hrs helpline on 8 Sep 2011.The engineer came after 5 days but could not rectify the problem. now even 24 hrs helpline is not listening as they are saying that you have to lodge a fresh complaint now. its been 25 days that my washing machine is not functional.after 2 months it is not working. My registered Ph no with IFB Is 08859005278.
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