I booked an IFB washing machine (Digital SX) on ifbappliances.com on 20th August. Online order number is 190606.
For first whole week, I had to fight with the payment problem as their server had problem, and now there is no product or info after 3 weeks.
Its a horrible experience, I called their call center and all the time they say they dont know about this order number or they will escalate and nothing happens.
Have repeatedly called their constumer care who just provide me different numbers to talk to.
03339849678 (no one ever picked up this, though IFB helpdesk
repeatedly mentions this number to be of the person incharge on online sales)
If presales is such a pathetic experience with no response on mail/calls. One can imagine the plight in after sales service
Request fellow customers to stay away from this brand and sales scam. Totally unprofessional and unethical business practice is the least i can say for IFB. (International FRAUD Brand!!)
Regards
sandeep
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