I have purchased an IFB washing machine ELENA (machine no 088670 from Kuruvithadom Agencies, Ernakulam, about 4years ago Recently it developed some problems As the company offered AMC, I opted for AMC. No:33608 dated 27.10.2010. ICR no 42890 dt 27.10.10 Rs 1588/-.After some time troubles started again. When Machine switched on, after working for 10 to 15 minutes, it will produce terrific sound - oscilate- vibrate; creating a frightening atmosphere. Then power goes off. Mechanics from their office came and inspected (more than 10 times, different persons) and some parts were replaced still problem is not solved. The machine has become non functional for about three months and I have made countless number of telephone calls to their various offices. I request your intervention.
Jose K.P., 4/576B, Kundukulam House, Mundampalam, Thrikkakara, Cochin 682021. Land phone 0484 2424740 . Mobile No. 9895086176
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