Sir / Madam,
I have an IFB washing machine since 13 May 09. The machine is still under warranty. Presently the machine is serviceable and a complaint to this effect has been lodged on 20 Apr 11.The complaint no is 6219785. the service engineer had come and inspected the machine. The machine requires a change of the drum and the stone. we were told that the same would be done as the machine was under warranty till 13 May 11.
Since then the machine has not been repaired. The service engineer has not turned up. Neither do they attend the tel calls. No feedback has been received from their side either. I am apprehensive that the company is buying time till end of the warranty period so that they can charge us for the repair.
Please help.
Mr Moitra. (9978910656, 9978910397)
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