Dear Sir,
I have purchased my washing machine Executive plus model on 26.05.2006.Machine was very good for performance. We are vellage peoples not aware of this machine technology. My first complaint itself your serive person told that you make AMC then we will do the things correct. After that also they have not solved the problem 1. water coming out from the drum.
They have disconnect the heater line. problem gets solved. And he told that after 3 months you book the complaint about heater. We will come solve it.
I have facing the same problemtwo months back and booked the customer complaint at chennai after long struggle and followed complaint no is :5454536. same is not resolved so far. Actually i wonder your company's slogan '' your call is valuable for us please wait for connect our service '??? I have never seen such customer care service. 2.Complaint no:5506481.???
I request you take back your machine and pay back the amout what ever it may be. I am going to put the machineon the road infront of your show room if the serive person is not attending the problem within 24 hrs.
I think you understand my patience. IFB is very familier company, I do not know the problem where it is whether company side or agency side. There is no response at all.
Regards,
S.Parthiban
Anna nagar west
chennai.
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