I, Jayu Daniel, would like to bring to your kind notice that now a days IFB sales service performance is getting deteriorated day by day. Our fully automatic washing machine (Model Digital 7Kg, Sr. No. 07-102908-05) got stuck on 8th of August accordingly a complaint had been registered via telephone (No. 18604255678) on 9th August, and IFB representative visited our house on 11th August found that the board is having certain technical problem and noted down the board number and informed us that within two days it shall be rectified. Since there was no reply came from IFB rep we contacted again to the service centre on 14th August, and on 16th August they took away the board confirming that the washing machine shall be rectified by 20th August. On 21st August we requested them either you get us a replacement or rectify the same immediately since we have taken 2 years extended warranty (date of purchase-15.11. extended warranty effective from 15.11.09 to 14.11.20110) IFB rep Mr. Vinil (9387907929) and Mr. Sunil (9447548270) advised us to send an email (complaint) to www.ifbservicecentre.com
ADDRESS
JAYU DANIEL
TINIDA NEST
BEHIND NANDILLATH
MISSION COMPOUND
KANNUR, KERALA
0495 2729383/9495939383/9447039383
[email protected]
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