Imedia Itouch i68
Switch off automatically showing battery low,
Sir,
I would like to inform you that I had purchased a mobile phone from CNBC TV18 Homeshop18 network by placing an order No. 701601659 and Sub Order No.71654670, Suppliers reference No. MDPL, through my cell phone number 09910448168 and I got the product vide Invoice No. 056/28 dated 9th September. But when the device was received I understand that it was a typical Chinese made mobile phone Last week I found some problems of automatic shut down, showing low battery etc. When receiving a call a small whistle sound is hearing from the device is switch off. Also when a call is made, there is display showing that battery is low even though the charge is full. Both the batteries are showing same problems and now the set is not charging. Some fetures (Like confrence call) are not available in the phone which was even told during the demo on TV.
I have reported this complaint many times to your toll free number 18601800918 and I talked with Mr. Pramod Kumar and he requested me to call 02232654758 and from this number they informed me to call 09379668696, Mr. Sekher, Banagalore. But when call is made a message is hearing that this number is not reachable.i have already tried this chain to contact from three months. I am totally upset now. Please tell me in Ghaziabad there is no service center and also not batery provided. I think you are cheating me. As per the offer at the time of purchase, it shall get one year warranty and it will expire only on 09/09. I have also tried to contact you from 3-4 months. The time is passing and no one is reponding from your side. Hence I request you to replace my device or my cost of the moble Rs. 5990/- shall be refunded to me.
From
Bharat Bhushan Bhatia
Junior Engineer,
Electricity Board Department,
9717433902 (M)
my email id- [email protected]
GHAZIABAD
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