Dear Sir/ Madam,
I purchased Samsung mobile model no C3312 dated 23rd February from Dhanlaxmi mobile point at gurukul road, Ahmadabad. First two months i haven't any problem for incoming voice but after two months i have problem for incoming voice. So i went at Dhanlaxmi for that problem, there owner told me u went Samsung service center M/s. Disha services at Drive in road so i went there and i submitted my mobile Samsung c3312, after one day they told me now its OK we done our work for softwear solution now your mobile is ready. after two days again i went there for same problem, i met there Manager Mr. Manhar he told me again we check and feedback u at evening and evening called me for jack change after that again i have same problem so i went again there i gave my mobile to them for check four- five days they told me your mobile is OK u change your Sim card and check again. But whenever i give my mobile for repairing to them that time i used my another mobile Micomax model but in that mobile i haven't any problem so how can i change my Sim card. That after i called Samsung customer care and talk with there technical department Me. Atul and he told me u go again our service center and call me from that time i talk with manager and owner so after that service center again took my mobile for checking five days they told me its ok not a single problem, i take my mobile from them and check one day again i occurred same problem so i change vodafone sim card buy from company and another new connection from Unnior company but checking after two days same incoming voice problem i have so i call to service center but that manager Mr. Manhar told me u want to replace your mobile only and u disturb us. So after that i talk customer care Mr. Atul for that incidence he usggest me u talk our area manager Mr. Hardik so i talk him and give my mobile to another service center but same problem i face right now also. So i haven't any solution for that so i written here to u.
Please give me solution for that i haven't changed that model but i have only solution and operate that model without any problem.
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