I have purchased a "Latest I9 Ifone 3G Multi Sim Mp3/mp4 GSM Multimedia Mobile Phone" in the month of June'10 from Indiatimes shopping. After only three months of usage, the phone is not working, i.e its touch screen is almost defunct and this type of phone can not be used once the touch screen does not work.
The order no. is 112424281 dtd. Jun 25.
I put multiple mail requests to Indiatimes shopping to either repair the set or replace but in vain. The customer care instructed me to call Mall4all customer care 30681699/30281688 who never takes up the call.
I am fed up now and can only painfully request others that never never buy anything from Indiatimes shopping and do not suffer such as I have. They are highly unprofessional persons and I am planning to take up the case at consumer forum.
Thanks & regards
Sourav Chakraborty
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