I have purchased a Refrigerator Model No. SR-34 NMB of Samsung make. Its giving problems like only the Fridger compartment is cooling and the lower compartment is not cooling.
I have lodged Complaints in their customer care services on 29/03 and nearly 10 times after that. But nothing happened.
I am still suffering in thesummer season without the main services of the fridge for which it was purchased.
I am not getting the Tel No, Fax No or E-mail Id of their CEO, Director etc of Indian arm.
I ponder" did I committed a sin by purchasing a Samsung product? "
Can any one suggest me what to do?
Thanks.
DSr S K Mohapatra
10-Riverside Road, Ordnance Estate
Khadki, PUNE-411003
Tel 020-25810116/Mobile-09422075070
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