I fell prey to the ads by India Today Book Club & placed orders for a Samsung Mobile Handset & a Fitness Kit. I was promised a free holiday voucher worth Rs.5000/ for a couple for 2N3D anywhere in India & a one way airline ticket on purchases. However, after I received the packages, I tried to log onto their promo page but the page itself was not available on the internet but instead I was directed to the complaint page automatically where I came across 100s of similar complaints from all over India that the India Today Book Club has either sent them faulty products or not responded to their complaints or same as my experience. Moreover, their customer care tel no. is attended by a stooge who does not have any useful information about their operations & is instructed only to irritate the callers.
I wish to ask them a simple question: YOU ARE A REPUTED PUBLISHING HOUSE. WHY DO YOU INDULGE INTO THIS SELLING FIELD WHERE YOU DON'T HAVE EXPERTISE OR BRAINPOWER?
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