Hello
I tried reaching India Today / Bagit Today customer care on 18002006262, but it was not reachable.
I recieved a call yesterday i.e 9th Sep 2010 and was told I won a 1 lakh rupees worth vouchers and I can purchase anything from www.suratdiamonds.com
The sales executive forced me to order Samsung Omni Lite phone and I received the call from 91149560000 and 911130818200. I purchased this mobile and the order number was 880159107.
I was told I would recieve the phone along with 2 more gifts i.e free return air tkts worth 7000 and also History of World Book worth 3000 Rs
For Order : 880159107 where I was supposed to recieve 1 Lakh rupees worth gift vouchers for the purchase of Samsung Omni Lite mobile for Rs 14880. I was promised by the sales executive that I would recieve 7000 Rs worth domestic air tkts and world history book cds worth 3000 Rs as well. Then another lady called up from the verficaition department today that I will not recieve the 1 lakh rupees vouchers unless I pay 299 Rupees more. With all the confusion and wrong details I have decided to cancel my order.
Pls do not dispatch this order (Phone Free gifts) and I will not accept it. I know there are many people who got cheated due to your company. Just to be safe generally I record all the calls which I recieve.
If you do not cancel my order and try dispatching the product, let me tell you, you will be all over the news. Also the customer care department executive (Balakrishna roa) confirmed that my order can be cancelled on Monday since the order is not punched today. So do not play gimmicks here and just cancel the order and make sure you refund to my credit card 4622 7153 6407 7183.
Just for your info, I have attached the call voice recordings in my mail to ([email protected]) and ([email protected]) which has the confirmation of free gifts from your company sales executive. I think the name of India today is getting ruined by doing such wrong things. I expect you to cancel the order 880159107 by 13th Sep 2010 failing which I would hand over the things (audio tapes) to newspapers and media on television. It can damage your reputation in 1 day. I had to write such a strong mail just looking at the complaints registered online on India Today and want you will take QUICK ACTION.
My details for your reference for which your company sales executives have contacted:
MOBILE : 91-9848755555
E-MAIL: [email protected]
ORDER NO. 880159107
ORDER DATE : 09-09
Regards
Karthik S
0 comments