I was surfing by this phone but couldn’t send email from new message option. though I could send email by opening Yahoo! I could not open yahoo mail, rediff and Gmail as it stated memory is short. My service provider Airtel told that it has to be updated by the Samsung service centre. The Berhampore (Murshidabad, West Bengal) service centre kept it for 2 days (3.2.10 to 4.2.10) and at the end returned it, deleting all the settings, stored important messages and contacts. Rupees 15 talk time is also spent by them, with GPRS totally stopped. I again got Mobile office and nop settings by phoning aortal executive. They must have damaged the phone's GPRS system. Their behavior is rude as they are overworked and without adequate training. For this I have visited the centre 4 times traveling 50 miles every time. My phone is SGH-J150 EDGE TRIBAND no 9933695736 bought 5 months ago.
I did surfing by my previous Samsung phone, but seeing this phone's email option from message menu, I bought it. But the service center boys are telling that emailing is not possible from message menu. Then why the company advertised that false option to make me buy that phone and lose my money. Is it not cheating? Please do something to safeguard the good name of the company. I am
yours faithfully,
Stephen goswami, bible centre, po-Islampur, pin-742304 Dt. Murshidabad, W.B. phone-9933695736
email- [email protected]
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