Big bazaar agra
Ad service and illmannered employs

Sir

i feel sorry to state the condition at your big bazaar, ratan mall, delhi gate, Agra are not satisfying.

on 8 feb a micromax-Q55 was purchased on invoice no. 2411006136 with imei no-9410044904986749.

since the day the mobile has been purchased the mobile was not working properly and till date we are being made to visit the one mobile counter again and again.

the mobile has a network problem which is not repairable as told by the service center and it will take atleast three months for the set to be returned.and as told by the people of the service center that when the problem was there since the very first day the retailer should have changed the phone and not sent us to the service center.

the employs at big bazaar ratan mall Agra are so ill-mannered that do not knw how to behave with customers they shout on customers watching cricket match is more imp to them instead of solving the problem of customers.

seniors like mr.vijay pundhir (relationship manager) who took the responsibility of getting the set changed also doesnt have the manners to take.

Waiting for response and pls help us solving the problem asap and appropriate action to be taken.