Karbonn
Defects

Pachod

11/4

Dear Sir,

I have purchase one Karbonn mobile K1616 form New A.K Mobile stores, Paithan Gate, Shop No.1, Aurangabad, Maharashtra on 20-3-12. IME 1:911124350635369.

Sir, I really feel that the mobile has some manufacturing defects.

The Opera program takes 3 minutes to load. The email program says Activate bearer failed, The Snaptu program when starts say insufficient memory to upgrade. The sound recorder has very little sound. The service centre says the the speakers are not connected internally; hence there will be little sound. The Skye and MSN etc. does not even start.

I have shown the mobile to your CIDCO authorized service centre (Mr. Sunil Bhande). He said he changed some settings and it will work. But the problem remains the same.

Your toll free number does not work; email id does not work… What will the customer do?

I will be grateful if you could solve my problem as soon as possible by replacing the defective mobile with a new one.

With best wishes

Koshy Abraham

C/O IHMP

Pachod 431 121

Dist. Aurangabad

Maharashtra

09422706819 (Mob)

[email protected]