A cheque was issued for renewal of AMC dated 7th Jan the same was banked on 5th Jan on purpose which was returned by bank stating post dated cheque, and return charges were debited to my account, I pride my self of ensuring that no cheque ever goes back and such has been the case for the last so many years and that I enjoy a very high credit rating. On calling up the service section as guided by the customer care Mr. Manju Kumar was spoken to who accepted the wrong banking of cheque and as such he was requested to issue a letter from his company stating this mistake and also refund the debit to my account.
It was advised that the cheque would be returned and the debit amount may please be adjusted in fresh issue of the cheque. To my surprise they again banked the cheque on 7th and I had no option but to make a stop payment as these Kent Ro persons were on to creating wrong information and being crooked in their dealing. Mr Kumar was informed that such unfair trade practices were not in line with a company of repute to which he was rude and said one can go to were he wants this is way he will act.
My complaint is that my AMC has not been renewed and the attitude behaviour leads a person to feel that an ordinary citizen of India has no voice and these big companies can get away with what they do.
I need to have my complaint addressed and the company see to it the dealings are fair and not fraudulent.
Regards
vijay lal
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