Hi,
This is Raghavendra from hyderabad, I have given Home Theater System *
KHTIB9000 *at your Hyderabad (Marredpally) service Center on 14 Feb
(with job sheet no 6006 which am attaching with this mail), The Home
Theater System which is taken in Dec i have used it in Feb for
first time but its not working properly as it making some disturbing sound
with in 5-10 min after plugin, so i have taken it to ur service center,
there ur people said it has some problem in Board, n its has to come from
Head Office in Bangalore, n it takes 7 working days, after my repeated
follow up ur service center nor ur customer care people r responding,
they just hang up or cut my phone call, I spoke to Saritha, Mona,
Shbnam and 2 more people on ur customer care number (1800 425 7722) and
last to Mr. Kiran ever one say the same thing that they will inform me after
contacting the service center person in Hyderabad But till i dnt got any
call still now. And Mr. Kiran assured to give me call and tell the status
on Monday i.e today on 26/mar, even he failed to tell status when i
called today on 080-64591168 one Mr. Sam pick the call n saying Mr. Kiran is
in Meeting. I Think I called nearly 20-25 times to ur service center in
hyderabad n some 12-15 times to customer care number no one give a proper
information to my repeated complaint, Whether ill get my Home Theater or
not???
Raghavendra
09399996939
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