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Order not Dispatched

I have ordered 2 Nos. V-Guard Instant geyser (Order No: LSB-523091) on 22nd October. The company has promised to deliver the material within 3-4 days.

But now more than 15 days have passed and I have still looking for the order to be dispatched from Company.

I have tried to contact the company by emails / phone calls. But they have not responded to any one of them.

Please check the matter.