LG India Customer Care
Hi!
My Request Ids are
N9C40605338 06.04.2009
……………… MAY
N9C72212722 22.07.2009
N9C91001901 10.09.2009
C09C0313129 03.12.2009
I, R P Kaushal a regular customer of LG household products. I have purchase a 29” colour TV from Ranchi as 2nd SALE on dated 28.03.09 but its display is not proper & I logged a complaint on 06.04.09 as N9C40605338. the service engineer had visited & rectify the issue, But after some days this TV is in DEAD position.
Again I logged complaint & TV is dropped at service centre, KADRU, RANCHI as per instruction of service engineer after 20 days it can be repaired & come back.
Unfortunately, It was again break down then Service engineer Head Mr Firoz said that TV KIT can be replaced. For replacing the KIT two & half months passed away but KIT could not be replaced. At last same Kit repaired & return back to me. I am grateful to Mr Firoz that he provide me a stand by 21” TV on that time.
Within a month, this TV again lying as in DEAD condition as per my latest complaint i.e. C09C0313129 dt 03.12.09. It repaired today 05.12.09 but screen display is not PROPER. All figures are displays as curved.
I am very unsatisfied like this service from LG India. I suffered from last 06 months by mentally & economically also.
If you are not able to rectify the issue please return /arrange to change it.
Kindly look into the matter.
Hope an early action in this regard else I would have to move senior officials regarding the same.
Thanks & regards,
R P Kaushal
Pandra Ranchi
094315 95592
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