Dear Jyotin!
We had bought a Heat / Cool Cassette unit vide bill no. 389 dated 16/02 from Snowcool Airconditioning Co. Munirka, New Delhi for a very prestigious Architects Space Matrix (Turnkey Executioner for M.S.D.F Qutub Hotel, New Delhi). Space Matrix use your units in abundance. The units has been giving perpetual problem and twice the PCB has been replaced by your dealer M/s Snow Cool, Munirka. There have also been various other problem. The client is not happy with this frequent failure and is demanding new Indoor unit. He had lot of faith in LG and we were also very assured of your quality but this has not turned out to be so.
We need your kind help in this urgently. The concerned person is Mr. Rohit Raj, Mobile No. 98-118-16726
Kind regards,
Rakesh Wadhwa
Managing Director
Dyna Aircon Pvt. Ltd
Mob: 9910420202
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