I own LG AC, Model LWA/8E/N1, unit Serial Number 603 NLAM000752. Date of purchase is 31-03 from Agarwal Electricals, Mathura. After my transfer from Mathura to Panipat sme was installed and commissioned. But since last year September onwards, the AC is giving hot air instead of cold air. I have called customer care numerous times. Each time complaint is registered but no technicial / engineer is coming to attend the problem.
Last I had called on 3rd Marchat phone number 1800 180 9999.
The response on follow up I get is that my residence at Room no. 82, Narmada Hostel, Panipat Refinery Township, Panipat-132140 is too far away from Panipat City.
The guarantee of my equipment will be ending on 31-31 and I think LG service engineers are trying to shirk their responsibility till end of guarantee period.
I request you to immediately depute your service engineer to attend the problem.
My address has been given above and my contact phone number is 09868315470.
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