I HAVE A FRIGE MODEL NO. GL-181PM WHICH HAD STARTED GIVING PROBLEMS IN JANUARY AND ON MY SUSEQUENT COMPLAIN NO. RNA-110103026575 DT 3.1.11 A LOT OF PARTS WERE CHANGED AND I WAS BILLED FOR RS 5000/-.
ON FURTHER DIS-SATISFACTION I HAD MADE SEVERAL COMPLAINS :-
RNA 110125060110 DT 25.01.2011
RNA 110131065305 DT 31.01.2011
RNA 11040200484 DT 05.04.2011
RNA 11060302915 DT 04.06.2011
RNA 110614056901 DT 14.06.2011
I WAS CHARGED FOR ALL THE VISITS AND A FEW MORE PARTS WERE CHANGED AND I WAS BILLED FOR ANOTHER 5000/-.
AND NOW, WHEN ITS STILL NOT WORKING PROPERLY, THE EXECUTIVES ARE TELLING THAT ITS IRREPAIRABLE.
MY POINT IS THAT IF IT WAS IRREPAIRABLE THEN WHY WAS I HARASSED.
THIS IS NEGLIGENCE AND BAD CUSTOMER SERVICE.
IF I WAS INFORMED ABOUT THE TRUTH IN THE FIRST CASE I WOULD HAVE PURCHASED A NEW ONE .
IT IS FRAUD.
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