LG
Customer Service of LG is Cheating Customers

I bought a LG washing machine (FL WD -80490NP) serial numbered: W-80490NP on 1.12.2010 at VASANTH & CO, T.Na gar, Chennai BILL NO:2153 in the name of DIVYA .

I have registered complainant on 25.05.2012 to LG Customer Care, LG service engineer attend call on 29.05.2012. He analysis and suspected drum may be faulty due to that water leakage and noise occurring in washing machine, then he logged an request to LG service centre (contact no: 044 6545 0910).

LG service people came and collected washing machine on 29.06.2012 to service centre by providing Job sheet - AC, Job No: 120525014284, product serial no:707PN-312, Model: WD-80490NP.

They have delivered the machine on 3.7.2012 without any change in machine with the same faulty machine.

Remark found in washing machine not yet resolved till date.

1.High noise caused in drum while running

2.Water leakage

I CAN'T USE MY WASHING MACHINE TILL DATE, I HAVE NOT FOUND SUCH AN WORST CUSTOMER SERVICE IN MY LIFE TIME FOR ANY PRODUCT

Thanks & Regards

VELU