I WOULD LIKE TO INFORM YOU THAT A MONTH BEFORE WE HAVE LOGGED A CALL IN SUBJECT OF NON-COOLING FROM THE ROOM AC. MR. MERAJ HUSAIN CAME AND REFILLED THE GAS AND SAID DON'T LOG THE REQUIRMENTS OR SERVICES ON TOLL FREE NO. AND GAVE HIS MOBILE NO. 9839174053 AND SAID WE WILL SERVE YOU AS DIRECTLY ON A CALL ON MOBILE PHONE. WE CALLED HIM THAT AC IS NOT COOLING WELL INSTEAD OF REFILLING OF GAS. HE REMAIN MAKING EXCUSES FOR NOT COMING TO CHECK THE PROBLEM. THEN WE MADE A COMPLAINT ON TOLL FREE NO. A NEW MAN CAME AND SAID THAT COMPRESSOR IS NOT HAVING THE DESIRED GAS. NOW WHEN WE SAID THAT A MONTH BEFORE WE HAVE GOT THE REFILLING DONE OF GAS BY YOUR COMPANY AND WE HAVE PAID RS. 1700 ALSO THEN HE SAID TO TALK TO MR. ANURAG WAHAL. WHEN WE HAVE A TELCON WIHT MR. ANURAG WAHAL HE IS NOT INTERESTED IN TAKING THE PAIN AT ALL. ANURAG WAHAL AND MERAJ HUSAIN BOTH ARE TALKING THE SAME. KINDLY LOOK INTO THE MATTER AS WE HAVE PAID Rs. 1700 AS THE CHARGE SAID BY THEM AND TILL DATE THE PROBLEM IS NOT RECTIFIED. YOUR EMPLOYEES ARE MAKING A FOOL OF YOUR CUSTOMERS. NOW THEY ARE SAYING THAT THERE IS THE WARRANTY OF ONLY ONE MONTH OF GAS AFTER REFILLED. THIS CONDITION WAS NOT TOLD TO US AND WHEN WE WERE COMPLAING THAT AC IS NOT COOLING THAT TIME THEY DON'T EVEN BOTHERED TO TURN UP. KINDLY LOOK INTO THE MATTER AND DO THE NEEDFUL AND PLEASE LOG THE COMPLAINT IN THE NAME OF ANURAG WAHAL AND MERAJ HUSSAIN.
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