Inconsumercomplaints.com » Electronics and household app. » Review / complaint: LG Electronics - Company is not Responding | News #373584

LG Electronics
Company is not Responding

TV Purchased as on July TV is Dead as Picture Tube needs to be replaced. Following up with Showroom, Company Officials etc since last 1Month,

Status As On date - Service Center dont have Picture Tubes / Company is not dispatching because of System Issues / AND Each Individual is giving the Other Individual's Mobile No. & asking me to Follow up as if it is my Job. Company is also not ready for Replacement.

Complain No. 10B1912651, 10B2306509, 10B2322111

Lassi Electronics, Dombivli West, 421202 (Near Dombivli Railway Station)

&&&- Forwarded message &&&-

From: kaushik ghosh

Date: Sat, Dec 18 at 12:06 PM

Subject: A Dissatisfied Customer- TV Parts are not available

To: [email protected], [email protected], [email protected], [email protected]

Sir/Madam

TV Purchased as on July TV is Dead as Picture Tube needs to be replaced. Following up with Showroom, Company Officials etc since last 1Month,

Status As On date - Service Center dont have Picture Tubes / Company is not dispatching because of System Issues / AND Each Individual is giving the Other Individual's Mobile No. & asking me to Follow up as if it is my Job. Company is also not ready for Replacement.

Complain No. 10B1912651, 10B2306509, 10B2322111

Lassi Electronics, Dombivli West, 421202 (Near Dombivli Railway Station)

--

Warm Regards & Best Wishes

A Dissatisfied Customer

K@U$H! K

91-9594 99 57 16

“Silence is the best answer for all questions”

“Smiling is the best reaction in all situations”

&&&- Forwarded message &&&-

From: [email protected]

Date: Wed, Dec 8 at 5:33 PM

Subject: RE: A Dissatisfied Customer- TV Parts are not available

To: kaushik ghosh

Dear Customer,

We are sorry to learn about your dissatisfaction.

We have forwarded your issue to concerned Branch Service Manager so that an immediate step can be taken in this regard.

Please don't hesitate to contact our Branch Service Manger Mr. Janak Doshi on his mobile number 0- 9930362571.

Thanking you and reassuring you of our best services always.

Thanks & Regards

Praveen

Customer Service Dept.

LGEIL- Head Office

Greater Noida (UP)

From: kaushik ghosh [mailto: [email protected]]

Sent: Tuesday, December 07 2:27 PM

To: [email protected]; serviceindia/LGEIL I-TEAM ([email protected]); [email protected]; [email protected]

Subject: A Dissatisfied Customer- TV Parts are not available

Sir/Madam

Please do let me know the status at the earliest...

--

Warm Regards & Best Wishes

A Dissatisfied Customer

K@U$H! K

91-9594 99 57 16

“Silence is the best answer for all questions”

“Smiling is the best reaction in all situations”

&&&- Forwarded message &&&-

From: kaushik ghosh

Date: Fri, Dec 3 at 7:33 AM

Subject: A Dissatisfied Customer- TV Parts are not available

To: [email protected]

Sir/Madam

Please do let me know the status at the earliest...

--

Warm Regards & Best Wishes

A Dissatisfied Customer

K@U$H! K

91-9594 99 57 16

“Silence is the best answer for all questions”

“Smiling is the best reaction in all situations”

&&&- Forwarded message &&&-

From: kaushik ghosh

Date: Sun, Nov 28 at 2:14 PM

Subject: A Dissatisfied Customer- TV Parts are not available

To: [email protected]

Sir/Madam

In reference to the Complain No. (10B1912651/ 10B2306509/ 10B2322111) has been attended by Mr. Vipin Kumar as on 28Nov

As per the Investigation done it has been foud that Picture Tube needs to be replaced.

But as the TV Parts are not available it will take One week more for the replacement.

On this regard I request kindly do replace the TV set at the earliest.

TV been Purchased as on 29/06. Looking for kind Cooperation at your end.

--

Warm Regards & Best Wishes

A Dissatisfied Customer

K@U$H! K

91-9594 99 57 16

“Silence is the best answer for all questions”

“Smiling is the best reaction in all situations”

&&&- Forwarded message &&&-

From: kaushik ghosh

Date: Sat, Nov 27 at 11:21 AM

Subject: LG Flatron TV is dead since last One week

To: [email protected]

Sir/Madam

This is to bring to your notice that I have registered a complaint as on 19Nov & 23Nov.

(10B1912651/ 10B2306509/ 10B2322111) But till date none of the Technician has been reported.

On this regard I request kindly revert at the earliest as my LG Flatron TV is dead since last One week because

of which I am facing lots of issues. Looking for kind Cooperation at your end.

--

Warm Regards & Best Wishes

K@U$H! K

91-9594 99 57 16

“Silence is the best answer for all questions”

“Smiling is the best reaction in all situations”

&&&- Forwarded message &&&-

From: kaushik ghosh

Date: Sat, Nov 27 at 8:50 AM

Subject: LG Flatron TV is dead since last One week

To: [email protected]

Sir/Madam

This is to bring to your notice that I have registered a complaint as on 19Nov & 23Nov.

(10B1912651/ 10B2306509/ 10B2322111) But till date none of the Technician has been reported.

On this regard I request kindly revert at the earliest as my LG Flatron TV is dead since last One week because

of which I am facing lots of issues. Looking for kind Cooperation at your end.

--

Warm Regards & Best Wishes

K@U$H! K

91-9594 99 57 16

“Silence is the best answer for all questions”

“Smiling is the best reaction in all situations”

&&&- Forwarded message &&&-

From: kaushik ghosh

Date: Fri, Nov 26 at 11:29 PM

Subject: LG Flatron TV is dead since last One week

To: [email protected]

Sir/Madam

This is to bring to your notice that I have registered a complaint as on 19Nov & 23Nov.

(10B1912651/ 10B2306509/ 10B2322111) But till date none of the Technician has been reported.

On this regard I request kindly revert at the earliest as my LG Flatron TV is dead since last One week because

of which I am facing lots of issues. Looking for kind Cooperation at your end.

--

Warm Regards & Best Wishes

K@U$H! K

91-9594 99 57 16

“Silence is the best answer for all questions”

“Smiling is the best reaction in all situations”


Company: LG Electronics

Country: India   State: Maharashtra   City: Mumbai City

Category: Electronics and household app.

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