I had purchased lg split ac from snehanjali kandivali branch on 12th october. Immediately after installation of my ac within 15days water started leaking from the ac. After calling customer care so many times my problem was not solved. Here are some of the complaint no which I have the record.. c10b1400048, c10b1532505, c10b1540321, c10b1805531, c10b1805770, c10b2200202, c10b2620538, rna110403038752, rna110411053591, rna110411053513, rna110421027078, rna110422074597, rna110426062440.Here are some of the complaints which I have the record for the rest others details have been deleted. So many different technicians came at my place to rectify the problem but no one could sort it..all the technicians have a different reason for the leakage of water. The technician who came a week back broke the cover of the ac and his name was irfan. I have paid for the ac and I am not been attended well. I need a replacement of my ac. If the technicians are not qualified enough why are they sent to the customer's place to make the problem worst. So much of inconvinence. None of the service centre are helping and when asked for replacement no one is ready to help. Lg electronics and gadgets are the most pathetic goods and I would suggest no one should buy lg products. My product being in warranty lg is not providing any after sales service nor interested in replacing the defective product. I would make sure that the world knows about the inconvenience caused to me because of lg. They barr your number if you call their customer care stating the customer would call again but they do not think that the customer is calling just because the product is causing trouble. They feel its a joke but since 6months I have been calling lg and no one helps. Ifeel I have lost 34000 rs in the 5star split ac which is 1.5tonnes. And other then that I have lost so much of money calling lg every now and then. I wil send this grievance to all the leading newspaper and intend to take lg to consumer court because of the inconvenience caused to me and my family.
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