Dear sir,
This is regarding my LCD of LG Company (detail annexed below). Nothing has been done so far. Request you please intervene.
Regards,
Lalit Mohan Fulara
9999136863
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lg electronics india
Location: Noida, Gautam Buddha Nagar, Uttar Pradesh, India
fularalalit on Sep 8
LCD Problem
This is with regard to my 26" LCD TV of LG Company. It was purchased by me on 29/12 means it is under warranty. Approx. 20 days back its screen was not displaying and I made a complaint to LG's Customer Care. After 2 days a person from LG service centre came and took it for repair at service centre. After 4 days they returned it to me and ensured that now it is ok and told there was a minor problem rest assured.
From 05.09.2011 (Monday) the same problem commenced again including other problems i.e. dark screen, mute voice, switching on problem and whole screen displaying as red, blue and 1/4 screen red and 1/4 screen blue and rest is dark. Consequently, I made a call to customer care and explained the problem and they put me on hold and did not reply. My continuous efforts from last 2 days are failing to resolve my query, they kept taking my detail again & again but to no further action.
Now I request you to please look into the matter and instruct the company to replace it only on immediate basis and no more repairing required for this product. Because after its warranty period I cannot bear so many expenses only on its repairing, as I am a lower service class staff.
Regards,
Lalit Mohan Fulara
9999136863
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