We purchased an LCD TV manufactured by LG Electronics. This was purchased on 28.08.10 from M/s Pranav Electronics, Sadar Bazar, Delhi Cantt - 10. The detail on the bill is mentioned below:
BOOK # 47
S.I. No - 2316
Specification: LG LCD 32"
Payable amount = Rs. 32, 490/-
The LCD TV stopped functioning since 21st Oct'10 and the first complaint was made on 21st Oct'10 - complaint # is C10A2100085 . The service engineer visited in the evening and informed that there is a software problem. Post that there has been no revertal from LG.We have made innumerable calls to their Call Centre but apart from increasing our frustration it has not reaped any benefits till now.
It may be noted that it has been only 2 months since we purchased the LCD and such callous attitude from a reputed company like LG is highly unacceptable.
We sincerely hope that this forum would take up the matter seriously and advise LG to action without any further delay.
Regards,
Abhinav Nair
(91 9899790794)
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