We had purchsedF8068 NDP on 4-11 from Jayam & Co Chennai. It was unused from then as the engineer who came to give the demo found Noise in the drum and we were assured a replacement and since then it has been a long wait and still the machine is not replaced. It has been about a month now and the household is suffering and has given us a feeling that this is not a successful model and we want to buy a better model so requested LG to take this machine back and either give us a better model or refund us the money.
Now we are no more interested in replacement also because this model is out of stock since then.
We want our money back because we have lost our patience with LG and also lost faith in the brand (when you buy an LG then "Life will never ever be good". We are not happy with the current model and would definitely like for LG to take back the machine and instruct the dealer to refund our money and if the company wants to give a replacement let the company give it to the dealer.
We are no more interested in any LG product. And think the company has made money only by cheating consumers and pocketing their money by selling them sub-standard products.
Request you to help by notifying LG of this complaint. We have already made to LG Customer service which by the way sucks big time.
Regards,
Seema
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