Complaint No : 17031076983
Name: Madhava Vemuri
Complaint : 29 inch, Golden Eye TV suddenly stopped working
I have raised this complaint one month ago and immediately a person from LG had a look at the TV and said some part has to be replaced. After that there has been no response from LG despite my trying to contact them many times.
After hue and cry, one of their person called me and said getting parts for 8 yrs old TV is difficult. This surprised me all the more because, is LG expecting their products not to last for 8 years also..? OR do they think customers should discard their TVs very frequently..?
I had always been loyal to Brand LG. They betrayed my trust. No more LG for me.
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