Mobile GX300 dual sim purchased in first week of October. battery gets drained within 24hrs without any usage. On first day of visiting service centre in Mumbai, they make a note of the problem, collect the handset, give you the receipt and ask you to come next day. During next day visit, they make you meet the technician and then he asks what is the problem and you are given assurance that we will check it thoroughly and let you know. So your two days are gone without mobile and that too a dual sim mobile. Plus your two days visit to the service centre and that too taking a leave from your office.
Is this the way a world renowned company give service? do they keep any track on their service centres or they just appoint anyone who has 200sq.ft commercial space and ready to invest?
i was told that the problem can be with the battery or with the motherboard. I have not collected the mobile yet and don't know what will be the answer.
If it is battery problem i want battery replacement and if it is motherboard problem, I want handset replacement.
I hope LG guys are reading complaints on these websites.
Just by spending crores of rupees on advertisement is not going to help. I have many LG products at home and I was expecting a much better service from this company.
I am just waiting for the solution to my mobile problem.
Will update on my complaint after getting my handset back.
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