Dear Sir,
I had bought 05 airconditioners, 1 big refrigerator and 1 microwave oven of LG INDIA in 2006 for my new house considering the fact that the company has a good brand value, robust products, reasonable price and decent service support.
But to my utter surprise all my impression of LG India got diluted by experiencing the qualtiy of products. Eversince i have bought these products one or the other problem has been arising without being properly solved, of even if solved it doesnt last for long. The quality of product is so poor that they have not been working properly eversince i have bought them. I even got the AMC done from them assuming that the problems will be solved permanently. AGain the even after the AMC done no respite has come for and my family, even though their engineers come regularly on each complaint but they are unable to solve the problems. In the scorching heat and high temperature summers of Delhi my family including my kids and wife are suffering to the maximum and are facing total agony, mental torchure and apathy.
following are the problems:
1. My 2 window airconditioners and 2 split airconditioners have always failed to perform even after lodging several compalints to LG india. they have taken the units to their service center several times but all in vain. Every time it comes back it is not working.
2. My double door big fridge with ice and water dispenser is also not working properly. Several times they have changed the compressor and filled the gas but it is still not performing well. Even the compressor was changed at the time i bought it. The internal body of the fridge has also cracked but respite from the company in this regard.
I hereby request your honour to get the pieces and machines changed completely so that i can get the respite from this scorching heat and i also save my hard earned money.
thanking you
SUDHANSHU MALHOTRA
B-194, MP ENCLAVE, CHANDERLOK,
PITAMPURA,
DELHI-110034.
PH: 9810291418
0 comments