I am writing to you with regard to the complain made to your service center about the non functioning of the Micro wave oven we just bought. I had made two complains with complain numbers RNA 111228047509 on 28th Dec and again on 2nd Jan for which the complain number is RNA 120102005235, but sorry to say no result the micro wave is still lying not usable.
A representative visited took photographs and assured that either the door will be replaced or the micro wave will be replaced but after that no one visited and we got no revert from the company. Now when we try to make a complain on the tool free number without listing to us either they place the call on hold or try and forward the call to other person
I request you to please look into to the matter and solve the problem on urgent basis.
Looking forward for a urgent positive response
Tarun Goyal
9811138009
0 comments