Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Lg mobiles - Tough pad not working and service not providing clear details | News #375894

Lg mobiles
Tough pad not working and service not providing clear details

To,

Customer Service Department

LG Electronics India Pvt Ltd,

Plot No 51,

Surajpur Kasna Road,

Greater Noida - 201306 (UP)

Sub: Tough pad not working and service not providing clear details.

I am Samba siva reddy bandi, recently i purchased LG GD510 mobile, at mobile store, (5 months ago). suddenly the touch pad is not working. I submitted my phone to a service center in S.V electronics Ameerpat (Aditya enclaves-mythrivanam, Shop No. 41, Nilagiri Block), Hyderabad (AP). they said it will take one week to solve the problem. but the time has gone almost one month and they are saying the touch pads are not there and has to come from company for this model touch pad failure is the main problem. Some times the service center people not answering the phones also (91 9346449323, 04023977389, 04066754477).for this reason i visited your workplace 3-4 times also, so kindly send touch pads to the service centers quickly and manufacture better models for the sake of customers.

I humbly requesting you to please provide my mobile status.

I shall be highly grateful to you for this act of kindness.

Thanks and regards,

Samba shiva reddy. Bandi

Mobile: 9885469394


Company: Lg mobiles

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Electronics and household app.

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