See an example to find a solution of a complaint in dish tv india, more than 11 email sended to dishtv and also maked 20 phone calls but still result pending
See Below for email conversation
Dear Sir/Ma'am,
Thank you for writing to Dish TV.
This is in reference to your e-mail regarding the non reception of channels on VC 01505841798.
We sincerely apologize for the inconvenience caused to you.
We acknowledge the receipt of your complaint as mentioned above & we will surely be doing the needful. Please note the reference number for the same is 19354646.
Please note that the waiver for the off air period can only be processed once you start receiving the channels. We request you to revert as soon as you start receiving the channels so that we can process the waiver accordingly.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Ankur Jain
Customer service
dishtv
We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'.
For the first time on DTH, latest blockbusters on dishtv! Premiering OH, MY GOD!! on Movie on Demand this week starting 1 Jan. To order, SMS MOD 50420 and send to 57575. (This is a paid movie @ Rs. 100 (inclusive of all taxes) and not redeemable against any free offer)
=====================
Dear Mr. Mukesh Singh
have you not read my email .. i have not send ed you the same to solve the
problem but to only for termination of my account... as if you failed to
provide the services from last two months so i don't think that you can
resolve the problem... as each an every time you are providing me a
reference number but nobody bothered about to solve the problems... i have
also called your local Dish Care center but nobody having knowledge about
this kind of any call... after lots of request he has logged an complaint
and provided me again reference number but nobody visiting at my address
... if you all are here for only providing me an reference number instead
of service so...*AUR KITNA WISH KAROON??? *
Please do the needful
On 1/5/09, Customer Care wrote:
>
> Dear Sir/Ma'am,
>
> Thank you for writing to dishtv.
>
> This is in reference to your e-mail regarding STB not working properly of
> the VC 01505841798.
>
> We sincerely apologize for the inconvenience caused.
> We acknowledge the receipt of your complaint regarding STB not working
> properly & we will surely be doing the needful. Please note the reference
> number for the same is 19365329.
>
> Reassuring you of our commitment towards best services.
>
> Thanks and Regards,
> Mukesh Singh
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Customercare to me
show details Jan 6
- Show quoted text -
Dear Sir/Ma'am,
Thank you for writing to Dish TV.
This is in reference to your e-mail regarding the non reception of channels on VC 01505841798.
We sincerely apologize for the inconvenience caused to you.
We acknowledge the receipt of your complaint as mentioned above & we will surely be doing the needful. Please note the reference number for the same is 19354646.
Please note that the waiver for the off air period can only be processed once you start receiving the channels. We request you to revert as soon as you start receiving the channels so that we can process the waiver accordingly.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Ankur Jain
Customer service
dishtv
We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'.
For the first time on DTH, latest blockbusters on dishtv! Premiering OH, MY GOD!! on Movie on Demand this week starting 1 Jan. To order, SMS MOD 50420 and send to 57575. (This is a paid movie @ Rs. 100 (inclusive of all taxes) and not redeemable against any free offer)
=====================
Dear Mr. Mukesh Singh
have you not read my email .. i have not send ed you the same to solve the
problem but to only for termination of my account... as if you failed to
provide the services from last two months so i don't think that you can
resolve the problem... as each an every time you are providing me a
reference number but nobody bothered about to solve the problems... i have
also called your local Dish Care center but nobody having knowledge about
this kind of any call... after lots of request he has logged an complaint
and provided me again reference number but nobody visiting at my address
... if you all are here for only providing me an reference number instead
of service so...*AUR KITNA WISH KAROON??? *
Please do the needful
On 1/5/09, Customer Care wrote:
>
> Dear Sir/Ma'am,
>
> Thank you for writing to dishtv.
>
> This is in reference to your e-mail regarding STB not working properly of
> the VC 01505841798.
>
> We sincerely apologize for the inconvenience caused.
> We acknowledge the receipt of your complaint regarding STB not working
> properly & we will surely be doing the needful. Please note the reference
> number for the same is 19365329.
>
> Reassuring you of our commitment towards best services.
>
> Thanks and Regards,
> Mukesh Singh
Reply Forward Invite Customercare to Gmail
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Message text garbled?
Rupesh Namdev to Customercare
show details Jan 6
Dear Mr Ankur Jain,
Please somebody to solve my problem so i can start the receiving the channels... otherwise dont send the reply... massage is very clear if you are not in a position to solve the problem so please terminate my account... ok
- Show quoted text -
On 1/6/09, Customercare wrote:
Dear Sir/Ma'am,
Thank you for writing to Dish TV.
This is in reference to your e-mail regarding the non reception of channels on VC 01505841798.
We sincerely apologize for the inconvenience caused to you.
We acknowledge the receipt of your complaint as mentioned above & we will surely be doing the needful. Please note the reference number for the same is 19354646.
Please note that the waiver for the off air period can only be processed once you start receiving the channels. We request you to revert as soon as you start receiving the channels so that we can process the waiver accordingly.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Ankur Jain
Customer service
dishtv
We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'.
For the first time on DTH, latest blockbusters on dishtv! Premiering OH, MY GOD!! on Movie on Demand this week starting 1 Jan. To order, SMS MOD 50420 and send to 57575. (This is a paid movie @ Rs. 100 (inclusive of all taxes) and not redeemable against any free offer)
=====================
Dear Mr. Mukesh Singh
have you not read my email .. i have not send ed you the same to solve the
problem but to only for termination of my account... as if you failed to
provide the services from last two months so i don't think that you can
resolve the problem... as each an every time you are providing me a
reference number but nobody bothered about to solve the problems... i have
also called your local Dish Care center but nobody having knowledge about
this kind of any call... after lots of request he has logged an complaint
and provided me again reference number but nobody visiting at my address
... if you all are here for only providing me an reference number instead
of service so...*AUR KITNA WISH KAROON??? *
Please do the needful
On 1/5/09, Customer Care wrote:
>
> Dear Sir/Ma'am,
>
> Thank you for writing to dishtv.
>
> This is in reference to your e-mail regarding STB not working properly of
> the VC 01505841798.
>
> We sincerely apologize for the inconvenience caused.
> We acknowledge the receipt of your complaint regarding STB not working
> properly & we will surely be doing the needful. Please note the reference
> number for the same is 19365329.
>
> Reassuring you of our commitment towards best services.
>
> Thanks and Regards,
> Mukesh Singh
--
Thanks & Regards
Rupesh Namdev
RIM 09300024733
Try and fail, but don't fail to try
Reply Forward
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Message text garbled?
Rupesh Namdev to Customercare
show details Jan 12
Dear Concern,
As per Discussion with you on Telecall, I have visited to Service Center and they confirmed that the STB is ok... Please send sombody to make sure about the technical Queries...
- Show quoted text -
On 1/6/09, Customercare wrote:
Dear Sir/Ma'am,
Thank you for writing to Dish TV.
This is in reference to your e-mail regarding the non reception of channels on VC 01505841798.
We sincerely apologize for the inconvenience caused to you.
We acknowledge the receipt of your complaint as mentioned above & we will surely be doing the needful. Please note the reference number for the same is 19354646.
Please note that the waiver for the off air period can only be processed once you start receiving the channels. We request you to revert as soon as you start receiving the channels so that we can process the waiver accordingly.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Ankur Jain
Customer service
dishtv
We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'.
For the first time on DTH, latest blockbusters on dishtv! Premiering OH, MY GOD!! on Movie on Demand this week starting 1 Jan. To order, SMS MOD 50420 and send to 57575. (This is a paid movie @ Rs. 100 (inclusive of all taxes) and not redeemable against any free offer)
=====================
Dear Mr. Mukesh Singh
have you not read my email .. i have not send ed you the same to solve the
problem but to only for termination of my account... as if you failed to
provide the services from last two months so i don't think that you can
resolve the problem... as each an every time you are providing me a
reference number but nobody bothered about to solve the problems... i have
also called your local Dish Care center but nobody having knowledge about
this kind of any call... after lots of request he has logged an complaint
and provided me again reference number but nobody visiting at my address
... if you all are here for only providing me an reference number instead
of service so...*AUR KITNA WISH KAROON??? *
Please do the needful
On 1/5/09, Customer Care wrote:
>
> Dear Sir/Ma'am,
>
> Thank you for writing to dishtv.
>
> This is in reference to your e-mail regarding STB not working properly of
> the VC 01505841798.
>
> We sincerely apologize for the inconvenience caused.
> We acknowledge the receipt of your complaint regarding STB not working
> properly & we will surely be doing the needful. Please note the reference
> number for the same is 19365329.
>
> Reassuring you of our commitment towards best services.
>
> Thanks and Regards,
> Mukesh Singh
- Show quoted text -
--
Thanks & Regards
Rupesh Namdev
RIM 09300024733
Try and fail, but don't fail to try
Reply Forward
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customercare to me
show details Jan 13
Dear Sir/Ma'am,
Thank you for writing to dishtv.
This is in reference to your e-mail regarding Set Top Box of VC 01505841798.
We sincerely apologize for the inconvenience caused to you.
We acknowledge the receipt of your complaint regarding set top box & we will surely be doing the needful. Please note the reference number for the same is 19647047.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Keshav Gupta.
Customer service
dishtv
We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'
For the first time on DTH, latest blockbusters on dishtv! Premiering OH, MY GOD!! on Movie on Demand this week starting 1 Jan. To order, SMS MOD 50420 and send to 57575. (This is a paid movie @ Rs. 100 (inclusive of all taxes) and not redeemable against any free offer)
=========================================================
Dear Concern,
As per Discussion with you on Telecall, I have visited to Service Center and
they confirmed that the STB is ok... Please send sombody to make sure about
the technical Queries...
On 1/6/09, Customercare wrote:
- Show quoted text -
> Dear Mr. Mukesh Singh
>
> have you not read my email .. i have not send ed you the same to solve the
> problem but to only for termination of my account... as if you failed to
> provide the services from last two months so i don't think that you can
> resolve the problem... as each an every time you are providing me a
> reference number but nobody bothered about to solve the problems... i have
> also called your local Dish Care center but nobody having knowledge about
> this kind of any call... after lots of request he has logged an
> complaint
> and provided me again reference number but nobody visiting at my address
> ... if you all are here for only providing me an reference number instead
> of service so...*AUR KITNA WISH KAROON??? *
>
> Please do the needful
> On 1/5/09, Customer Care wrote:
>
> >
> > Dear Sir/Ma'am,
> >
> > Thank you for writing to dishtv.
> >
> > This is in reference to your e-mail regarding STB not working properly of
> > the VC 01505841798.
> >
> > We sincerely apologize for the inconvenience caused.
> > We acknowledge the receipt of your complaint regarding STB not working
> > properly & we will surely be doing the needful. Please note the reference
> > number for the same is 19365329.
> >
> > Reassuring you of our commitment towards best services.
> >
> > Thanks and Regards,
> > Mukesh Singh
>
>
--
Thanks & Regards
Rupesh Namdev
RIM 09300024733
Try and fail, but don't fail to try
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Rupesh Namdev to customercare
show details Jan 16 (4 days ago)
Sir
Please Confirm aboput your process, and please dont generate again any reference number
- Show quoted text -
&&&- Forwarded message &&&-
From: Customercare
Date: Jan 6 5:32 PM
Subject: Re: THANKS FOR SHAMLESS SERVICES VC NO. 0150584179
To: [email protected]
Dear Sir/Ma'am,
Thank you for writing to Dish TV.
This is in reference to your e-mail regarding the non reception of channels on VC 01505841798.
We sincerely apologize for the inconvenience caused to you.
We acknowledge the receipt of your complaint as mentioned above & we will surely be doing the needful. Please note the reference number for the same is 19354646.
Please note that the waiver for the off air period can only be processed once you start receiving the channels. We request you to revert as soon as you start receiving the channels so that we can process the waiver accordingly.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Ankur Jain
Customer service
dishtv
We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'.
For the first time on DTH, latest blockbusters on dishtv! Premiering OH, MY GOD!! on Movie on Demand this week starting 1 Jan. To order, SMS MOD 50420 and send to 57575. (This is a paid movie @ Rs. 100 (inclusive of all taxes) and not redeemable against any free offer)
=====================
Dear Mr. Mukesh Singh
have you not read my email .. i have not send ed you the same to solve the
problem but to only for termination of my account... as if you failed to
provide the services from last two months so i don't think that you can
resolve the problem... as each an every time you are providing me a
reference number but nobody bothered about to solve the problems... i have
also called your local Dish Care center but nobody having knowledge about
this kind of any call... after lots of request he has logged an complaint
and provided me again reference number but nobody visiting at my address
... if you all are here for only providing me an reference number instead
of service so...*AUR KITNA WISH KAROON??? *
Please do the needful
On 1/5/09, Customer Care wrote:
>
> Dear Sir/Ma'am,
>
> Thank you for writing to dishtv.
>
> This is in reference to your e-mail regarding STB not working properly of
> the VC 01505841798.
>
> We sincerely apologize for the inconvenience caused.
> We acknowledge the receipt of your complaint regarding STB not working
> properly & we will surely be doing the needful. Please note the reference
> number for the same is 19365329.
>
> Reassuring you of our commitment towards best services.
>
> Thanks and Regards,
> Mukesh Singh
--
Thanks & Regards
Rupesh Namdev
RIM 09300024733
Try and fail, but don't fail to try
Reply Forward
Reply
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Forward
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Message text garbled?
Rupesh Namdev to customercare
show details Jan 19 (1 day ago)
I am still waiting for your reply, tell me clearly if you are not able to provide the services, should i through out the STB in a garbage box or should i go to consumer court
- Show quoted text -
On 1/16/09, Rupesh Namdev wrote:
Sir
Please Confirm aboput your process, and please dont generate again any reference number
&&&- Forwarded message &&&-
From: Customercare
Date: Jan 6 5:32 PM
Subject: Re: THANKS FOR SHAMLESS SERVICES VC NO. 0150584179
To: [email protected]
Dear Sir/Ma'am,
Thank you for writing to Dish TV.
This is in reference to your e-mail regarding the non reception of channels on VC 01505841798.
We sincerely apologize for the inconvenience caused to you.
We acknowledge the receipt of your complaint as mentioned above & we will surely be doing the needful. Please note the reference number for the same is 19354646.
Please note that the waiver for the off air period can only be processed once you start receiving the channels. We request you to revert as soon as you start receiving the channels so that we can process the waiver accordingly.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Ankur Jain
Customer service
dishtv
We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'.
For the first time on DTH, latest blockbusters on dishtv! Premiering OH, MY GOD!! on Movie on Demand this week starting 1 Jan. To order, SMS MOD 50420 and send to 57575. (This is a paid movie @ Rs. 100 (inclusive of all taxes) and not redeemable against any free offer)
=====================
Dear Mr. Mukesh Singh
have you not read my email .. i have not send ed you the same to solve the
problem but to only for termination of my account... as if you failed to
provide the services from last two months so i don't think that you can
resolve the problem... as each an every time you are providing me a
reference number but nobody bothered about to solve the problems... i have
also called your local Dish Care center but nobody having knowledge about
this kind of any call... after lots of request he has logged an complaint
and provided me again reference number but nobody visiting at my address
... if you all are here for only providing me an reference number instead
of service so...*AUR KITNA WISH KAROON??? *
Please do the needful
On 1/5/09, Customer Care wrote:
>
> Dear Sir/Ma'am,
>
> Thank you for writing to dishtv.
>
> This is in reference to your e-mail regarding STB not working properly of
> the VC 01505841798.
>
> We sincerely apologize for the inconvenience caused.
> We acknowledge the receipt of your complaint regarding STB not working
> properly & we will surely be doing the needful. Please note the reference
> number for the same is 19365329.
>
> Reassuring you of our commitment towards best services.
>
> Thanks and Regards,
> Mukesh Singh
--
Thanks & Regards
Rupesh Namdev
RIM 09300024733
Try and fail, but don't fail to try
--
Thanks & Regards
Rupesh Namdev
RIM 09300024733
Try and fail, but don't fail to try
Reply Forward
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Message text garbled?
Customer Care to me
show details Jan 19 (1 day ago)
Dear Sir/Ma’am,
Thank you for writing to dishtv.
This is in reference to your e-mail regarding non functional of set top box for the VC 01505841798.
We would like to convey that we tried to contact you on number 09300024733 but were unable to reach you as there was not response. We request you to kindly revert to us with an alternate number so that needful can be done in the mean while you can call dishtv customer care number for further assistance.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Ankit Jain
Customer service
dishtv
We are pleased to inform you that we have added a new feature ‘Messages’ in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access ‘Messages’, go to Menu, scroll down to my dishtv space and select ‘Messages’
For the first time on DTH, latest blockbusters on dishtv! Premiering JODHAA AKBAR on Movie on Demand this week starting 15 Jan. To order, SMS MOD 50425 and send to 57575. (This is a paid movie @ Rs. 75 (inclusive of all taxes) and not redeemable against any free offer)
I am still waiting for your reply, tell me clearly if you are not able to
provide the services, should i through out the STB in a garbage box or
should i go to consumer court
On 1/16/09, Rupesh Namdev wrote:
>
> Sir
>
> Please Confirm aboput your process, and please dont generate again any
> reference number
>
> &&&- Forwarded message &&&-
> From: Customercare
> Date: Jan 6 5:32 PM
- Show quoted text -
> and provided me again reference number but nobody visiting at my address
> ... if you all are here for only providing me an reference number instead
> of service so...*AUR KITNA WISH KAROON??? *
>
> Please do the needful
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Rupesh Namdev to Customer
show details Jan 19 (19 hours ago)
Dear Mr. Ankit Jain
Please note my number as 0731-4078215 (11 am to 6 pm)
also i am availabel anytime with my number 9300024733
- Show quoted text -
On 1/19/09, Customer Care wrote:
Dear Sir/Ma'am,
Thank you for writing to dishtv.
This is in reference to your e-mail regarding non functional of set top box for the VC 01505841798.
We would like to convey that we tried to contact you on number 09300024733 but were unable to reach you as there was not response. We request you to kindly revert to us with an alternate number so that needful can be done in the mean while you can call dishtv customer care number for further assistance.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Ankit Jain
Customer service
dishtv
We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'
For the first time on DTH, latest blockbusters on dishtv! Premiering JODHAA AKBAR on Movie on Demand this week starting 15 Jan. To order, SMS MOD 50425 and send to 57575. (This is a paid movie @ Rs. 75 (inclusive of all taxes) and not redeemable against any free offer)
I am still waiting for your reply, tell me clearly if you are not able to
provide the services, should i through out the STB in a garbage box or
should i go to consumer court
On 1/16/09, Rupesh Namdev wrote:
>
> Sir
>
> Please Confirm aboput your process, and please dont generate again any
> reference number
>
> &&&- Forwarded message &&&-
> From: Customercare
> Date: Jan 6 5:32 PM
> and provided me again reference number but nobody visiting at my address
> ... if you all are here for only providing me an reference number instead
> of service so...*AUR KITNA WISH KAROON??? *
>
> Please do the needful
- Show quoted text -
--
Thanks & Regards
Rupesh Namdev
RIM 09300024733
Try and fail, but don't fail to try
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Customer Care to me
show details 1:51 pm (1 hour ago)
Dear Sir/Madam,
Thank you for writing to Dishtv.
This is in reference to your e-mail regarding STB for the VC 01505841798.
We would like to convey that as per our records, we are unable to contact you as the given number 07314078215 is incorrect and we are unable to contact on 9300024733. We request you kindly send us correct contact number so that the needful can be done.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Sujit Kumar
Customer service
dishtv
We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'.
For the first time on DTH, latest blockbusters on dishtv! Premiering JODHAA AKBAR on Movie on Demand this week starting 15 Jan. To order, SMS MOD 50425 and send to 57575. (This is a paid movie @ Rs. 75 (inclusive of all taxes) and not redeemable against any free offer).
Dear Mr. Ankit Jain
Please note my number as 07314078215 (11 am to 6 pm)
- Show quoted text -
also i am availabel anytime with my number 9300024733
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from Rupesh Namdev hide details 2:29 pm (46 minutes ago)
to Customer Care
date Jan 20 2:29 PM
subject Re: THANKS FOR SHAMLESS SERVICES VC NO. 0150584179
mailed-by gmail.com
Dear Sir
Noumber are given below is correct also you can contect on
0731-4042497
0731-4078215
09827754194
09713202960
9827211288
11 am to 6 pm only
9300024733 anytime
- Show quoted text -
On 1/20/09, Customer Care wrote:
Dear Sir/Madam,
Thank you for writing to Dishtv.
This is in reference to your e-mail regarding STB for the VC 01505841798.
We would like to convey that as per our records, we are unable to contact you as the given number 07314078215 is incorrect and we are unable to contact on 9300024733. We request you kindly send us correct contact number so that the needful can be done.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Sujit Kumar
Customer service
dishtv
We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'.
For the first time on DTH, latest blockbusters on dishtv! Premiering JODHAA AKBAR on Movie on Demand this week starting 15 Jan. To order, SMS MOD 50425 and send to 57575. (This is a paid movie @ Rs. 75 (inclusive of all taxes) and not redeemable against any free offer).
Dear Mr. Ankit Jain
Please note my number as 07314078215 (11 am to 6 pm)
also i am availabel anytime with my number 9300024733
- Show quoted text -
--
Thanks & Regards
Rupesh Namdev
RIM 09300024733
Try and fail, but don't fail to try
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