Good morning,
My Name is Vipin Dattani
I have bought your LG SXS Refrigerator
This is third time this year I had this problem.
I had requested and log a complaint on 5th October and Complaint no is C10A0411813 spoke to your Vadodara Service point. I was told that there is no part for this Refrigerator and will need to order and should be here in 4 to 5 days. Its 9 days and still nothing!! I had reminded your Service center but no positive reply.
I used to trust your product but now loosing faith in it. The product should not have any problem but in last year only I had to call your engineer three times.! What is wrong!!!
This is not good. I think you are losing good customer who use to trust your product
I hope you can do something to put this right.
Yours very unsatisfied custome
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