This mail is to bring to your notice an anomaly i observed whilst buying LG refrigerator model No GL-528YLQ4
I recently bought the subject fridge serial no 001LPHT000241from LG Electronics India Pvt Ltd C/o Kathayee Cotton Mills Ltd, 24 Aluva Perumbavoor Road, Kerala 683101 vide invoice no SINCOCCC409/15558 dated 22 Mar 10. System order code 1056475934, dealer code IN013909COC00268_PARAMLT.
The same was installed by LG service center at my residence on 25 Mar 10.
As per your brochure held with me this model is supposed to have "Normal Veg Box Vita Kit". Further a "Vita Light" is also supposed to be a special feature of this model.
However i was surprised to see no such kit with the fridge delivered to me or any such light provision in the veg box
The customer service at 1800-180-9999 was clueless about this issue and has directed me to send this mail
pls look into this anomaly of your delivered product and sent me vita kit and provision for those vita lights at the earliest
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