Hello,
We purchased two 1.5 ton LG split AC on, 10th May from B.S.Enterprise, New Santoshpur, Kolkata - 700066. While selling the product they claimed themselves as authorized dealer of LG and convinced us that we will get all services perfectly from LG or themselves. Our AC worked for only 3 months and then started creating problem, but till now AC are not working properly due to lack of services from aforesaid company and now they are least bothered to contact us also. When we contacted LG, and displayed our bill for services we got to know that a second sale AC has been sold to us, but they agreed to provide us services which we are yet to received.
I don't understand whether we have purchased ac with brand like LG or some local company AC
Regards,
Ganesh
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