MICROMAX 3G MODEM SERVICE PROBLEM
I have purchased micromax modem no. MMX 310G on 7/07 after some months modem became dead, I contacted local service center at K.MOBILE SERVICES (FFD-12, Somdutt Plaza, Kanpur) they refused to accept the modem because they were having a lot of pending complaints after complaining at company service support no. they accepted the modem on "5/4 job order no. 226". It has been two months since then. When i contacted service center several times they replied that have not yet received the modem from the company. I have already complained to micromax company complaint no.mmx 1304115062.Company service support keep on saying that they will return call within 24hrs but i have not yet received any call. It is pertinent to mention here that I have contacted 10 to 12 times your customer care but no satisfactory replay is yet received.
Kindly resolve my problem, and replace my modem as soon as possible.
Contact Information:-
GAURAV JHA
Address-12/33, Gwaltoli, Kanpur, U.P
Mobile No.-9044028262, 9336516671
Email [email protected]
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