Micromax
Warranty issue

Dear Consumer Support Team,

I have bought a micromax Q 80 mobile handset after some time of my purchase i found that its keypad is not working properly its key is putting down automatically and when i contact to the customer service centre of micromax mobile then they told me that they are unable to change keypad and one of their employee is accepting that this problem is from the company's end but they can't replace and saying that if you want to replace it then you have to pay Rs 250/-.

Dear Consumer Support Team please you told me that what is my fault their is no physical damage in my handset from my side.

i expect a prompt response and support from your side.

Handset Purchasing Date : 03 Aug

Handset Model: Micromax Q80

Handset IMEI No (1) :91111000007091

Handset IMEI No (1) :91111000016098

Thanks & Regards

Hitesh Sachdeva

T - 9528180259

E - [email protected]