Micromax q5
Service Regarding

I had purchased Q5 and after 4-5 days the handset was hanged in headphone mode and i had visited Shiv telecom, authorized Micromax services center at faridabad on 06.03.2010 one month has been passed but my phone is still there and not repaired yet.

Kindly advice me how can i file a case in consumer court and get refund my money back.