Micromax q5
Handset in warranty.but service centers not repairing the handset

The track ball of my micromax q5 is not working so i thought of getting it repaired. I checked at 2 centers one at old faridabad and the other at neelam. They replied to me that the track ball for my handset will be available within 15 days so they will repair it then but when i checked it after 15 days i recieved the same comments.

i am really fed up with this product.