Micromax X600
Mobile Touch screen issue

Hello,

I purchase a Micromax mobile x600 serial number (910528502653511) bill no 0782385 with oriental insurance bill no 21658 policy number 431300/48/1131 from Big C dilsuknagar on 05-nov and the touch screen in functioning and mobile is not in use from January and went to micromax service center at konark street dilsuknagar Hyderabad and servicing guy responded as the touch screen will not be repaired and we need to buy a new touch screen panel and it costs around rs.1200.

Hence I requested that guy that this phone covers under insurance and that guy refuses and asks us to pay rs.1200 to repair the mobile phone.

Please do not cheat the consumers and give unpractical ads of mobile services and advice your service centers to respond in polite way with accurate information with good customer service.

Regards,

Masanroop

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