Mobile store
5% cash back not received

I have purshased a samsuns omnia b7320 from

mobile store bhubaneswar vide inv nowb5136,

item no-96508 dt 3.10.09. i have also qualified for money back schem for 5% on

Rs.13999/- voucher code no-PTMS00094600.

TILL DATE I HAVE NOT RECEIVED MY MONEY

AS I QULIFIED. i have allready sent the money

back from in the month of october. please

clarify